Thetoywholesaler.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Payment, we accept all major credit and debit cards.
Shipping & Handling is a flat rate of £6.95. Any number of items. This rate only applies to UK mainland and lowland.
Back Orders, if your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
The re-sale of products purchased from www.thetoywholesaler.co.uk is not permitted on Amazon.co.uk or Ebay.co.uk
Tax Charges for orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free.
Credit Card Security, when the order is placed at our website, you are taken through to the Sage Pay payment page, which is our fully secure payment provider.
Guarantee, we guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Contacting us, If you need to contact us, please email us using the link on the store page, alternatively, you can call customer services on 01257 241931.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy, here at thetoywholesaler we have a "No Quibble" Returns Policy. If you would like to return any item to us within 7 days of purchase you will be refunded the full amount of the cost of the items returned. If your returned goods are damaged or faulty you will receive a full refund of postage costs including any costs incurred returning the goods.
You have the right to cancel any order placed.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm