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About Us thetoywholesaler.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
 
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.


We accept all major credit and debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.


Shipping And Handling Shipping & handling is a flat rate of £3.95. Any number of items. This rate only applies to UK mainland and lowland. There is a surchage of £4.99 (£8.94 in total) for Channel Islands, Isle of Man, Scottish Highlands, Scottish Islands, and Northern Island.


Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days, although we will always try to get it delivered next day.


Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.


Tax Charges For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free.


Credit Card Security When the order is placed at our website, you are taken through to the Protx payment page, which is fully secure payment provider.


Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee..


Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01257 241931


Privacy Policy thetoywholesaler.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.


Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


Returns Policy Here at the toywholesaler we have a "No Quibble" Returns Policy. If you like to return any item us within 14 days of purchase you will be refunded the full amount of the cost of the items returned. If your returned goods are damaged or faulty you will recieve a full refund of postage costs including any costs incurred returning the goods.


You have the right to cancel any order placed.


Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


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